IHMS (ntelligent Hotel Management Planning System)

11 February 2025

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Intelligent Hotel Management Planning System

Hotel Application for HK and FO designed to support hotel management, specifically in managing the performance of housekeeping staff (room attendants) and room status.This application helps record and monitor the daily activities of housekeeping staff, ensuring that every task is carried out according to operational standards, as well as facilitating the updating of room status data, such as whether a room is vacant, being cleaned, or ready for guest use.

Background Problem

Manual and non-integrated processes lead to operational inefficiencies and information gaps, which ultimately impact guest satisfaction and the hotel's reputation.Therefore, a more structured and real-time solution, such as the Intelligent Hotel Management Planning System (IHMS), is needed to ensure efficiency, accuracy, and high operational standards in housekeeping management.

BENEFITS

IHMS provides real-time room status updates, allowing management to quickly and accurately monitor rooms that are vacant, being cleaned, or ready for use. With accurate and real-time data, management can make more informed decisions regarding resource allocation, housekeeping schedules, and overall service improvements.

TOP features

Room Attendant Performance Tracking: This feature allows management to record and monitor the performance of each housekeeping staff member based on the tasks completed, time spent, and quality of work. Performance Reporting and Analysis: A reporting feature that provides data on the productivity and efficiency of the housekeeping team, helping management make data-driven decisions. Integration with Hotel Management Systems: IHMS can be integrated with other hotel management systems (such as room booking systems), enabling all departments to work with connected and up-to-date data.

Tingkat Kesiapan Teknologi (TRL):

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